Hope’s Relief Money Back Guarantee

Living with eczema, dermatitis or psoriasis can be a trial of error when it comes to choosing effective products to care for your itchy skin. And we want to give you the confidence to give Hope’s Relief a try! We stand behind our products and offer a 100% Money Back Guarantee.

As some skin problems or conditions may have been prevalent for some time,  all we ask is that you give the products sufficient time to have an effect (at least 14 days consistent use) and if not satisfied we make it very simple to get your money back. We also have a Freecall number 1800 052 645 that you can call first before returning the product to discuss your experience with our naturopath. Our main concern is getting you relief and results.

To obtain your Hope’s Relief Money Back Guarantee:

  1. Send us a letter within 90 days after making your purchase and explain why you are not satisfied in 25 words or more.
  2. You must have used our product for at least 14 days consistently first.
  3. Post the products back to Hope’s Relief at our address on the back of the product.
  4. Include proof of purchase. A receipt or invoice from online.

Hope’s Relief Money Back Guarantee is available for all purchases made within Australia, both online and in-store. Please note that the cost of postage is to be covered by the sender.

All refunds are sent by cheque made out to the person returning the product.

Hope’s Relief is here to help you and your family

You can contact us at anytime through info@hopesrelief.com.au.

Alternatively, you can call Hope’s Relief on Freecall number 1800 052 645 Monday to Friday, 8am until 2pm AEST with any questions you may have.