Hope’s Relief ships natural skin and scalp care products around the world. And we appreciate just how important prompt delivery is for our customers.

Within Australia

  • We process and despatch orders via Australia post Monday – Thursday – delivery can take from up to 3-14 working days. Orders placed on Thursday – Sunday will be processed the following week.
  • Large orders or boxes may go by alternative shipping methods which can take between 3 and 7 working days.

Payment

Order payment can be made via credit card (Mastercard and Visa) or PayPal.

Feel free to email us at admin@hopesrelief.com.au if you have any questions.

Tracking

For parcels posted within Australia, both Express Post and Parcel Post provide a tracking number. If you are concerned your parcel is taking long to deliver than it should, please contact our head office on +61 7 5539 8990 and we can provide you the Australia Post tracking code..

  • Estimated 3-10 business day delivery to metropolitan areas of major cities
  • Online tracking available for certain destinations

Standard Air Mail is not a tracked service. If you are concerned about your parcel, please contact our head office on +61 7 5539 8990 and we will do whatever we can to assist you.