Hope’s Relief ships natural skin and scalp care products around Australia with Interparcel and Australia Post. And we appreciate just how important prompt delivery is for our customers.

Shipping Rates: 

• FREE Standard Shipping for all orders in Australia $44+ (2 - 8 business days)
• $10 Standard Shipping in Australia for orders under $44 (2 - 8 business days)
• $15 Express Shipping in Australia (1 - 4 business days)
  

Pick & Pack: 

• We process and despatch orders Monday – Thursday – delivery can take from up to 3-14 working days. Orders placed on Thursday – Sunday will be processed the following Monday.
  
• Large orders or boxes may go by alternative shipping methods which can take between 3 and 7 working days.

Payment

Order payment can be made via credit card (Mastercard and Visa) or PayPal.
Feel free to email us at info@hopesrelief.com.au if you have any questions.

Tracking

For parcels posted within Australia, both Express Post and Parcel Post provide a tracking number. If you are concerned your parcel is taking long to deliver than it should, please contact our head office on +61 7 5539 8990 and we can provide you the Australia Post tracking code..

• Estimated 3-10 business day delivery to metropolitan areas of major cities
  
• Online tracking available for certain destinations

Standard Air Mail is not a tracked service. If you are concerned about your parcel, please contact our head office on +61 7 5539 8990 and we will do whatever we can to assist you.